Merry Makers Customer Survey

For us to continually improve our service, we’d love to hear from you. Your feedback is essential to our work and much appreciated. Please take a moment to let us know how we did at your event. Required fields in red.

Customer Name:
Event Date:
Order # (if known):
E-mail:

Please rate the following 1 = Poor to 5 = Excellent

Office Staff Name:

Were they helpful in booking your event?


1	2	3	4	5

Were they knowledgeable?


1	2	3	4	5

Were they friendly?


1	2	3	4	5

Equipment Item:

How was the appearance?


1	2	3	4	5

Did it operate as expected?


1	2	3	4	5

Crew – delivery Name:

Were they courteous?


1	2	3	4	5

Did they conduct themselves in a professional manner?


1	2	3	4	5

Did they explain how the equipment works?


1	2	3	4	5

Performers Name:

Service performed

How was their appearance?


1	2	3	4	5

How was their performance?


1	2	3	4	5

Their interaction with you and the audience?


1	2	3	4	5

Overall

How satisfied were you with the service?


1	2	3	4	5

Did you receive the value you expected for the price you were charged?


1	2	3	4	5

Was the service started on time?

Yes No

What worked really well?

What could have been better?

Additional Comments:

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